Shipping & Delivery
Purchases made on Incoco.com will be delivered via the United Parcel Service (UPS) or the United States Postal Service (USPS). UPS will not ship to a P.O. Box. Please provide a physical street address if you select UPS as your shipping method. Most orders ship within one business day. If you would like to request that an expedited shipment be processed same day, please contact firstname.lastname@example.org and we will try our best to accommodate you.
If the subtotal of your order is $50 or more, a Free Shipping method is available. Please select the Free Shipping option during Checkout
We promise you'll love it! At Incoco, we want our customers to have the best possible experience with our products. If you are not 100% satisfied with your Incoco.com purchase, you can return it within 30 days of purchase for a full refund or exchange, and we'll even pay the return shipping*.
Exchanges and returns are simple and hassle-free. If you are a registered customer, please sign in and submit a Return Request in the Orders section of your Account page. You can also email us at email@example.com. Please include your order number, a list of items you would like to return, as well as the reason for the return request.
*Free return shipping labels are available to customers returning to us from locations within the United States and Canada only.
If the order is shipped to an address in New Jersey, 7% sales tax is added to the order amount. Sales tax is not collected for orders shipped to any other states.
Please note that all prices listed on this website are in U.S. Dollars.
For orders of CAN$20 or more, you may be charged fees and/or taxes by Canada Post at the time of delivery. The fees/taxes may include a handling fee of CAN$5, as well as a goods and services tax (GST), harmonized sales tax (HST), or provincial sales tax (PST) of up to 15% of your total purchase. Incoco Products is not responsible for these charges.