customer service

terms & conditions

The content and services available on the Incoco.com and Incoco social media sites (“Sites”) are provided by Incoco Products, LLC (“Incoco”, “us”, “our”, “we”).  Please read carefully the following terms and conditions (“Terms”).  Your use of the Sites constitutes your acceptance of these Terms and forms a binding contract between you and us. If you do not agree, please do not use any of the Sites.  Incoco reserves the right to modify these Terms at any time without prior notice. 

You affirm that you are at least 18 years of age, and are competent to enter into these Terms. The Sites are not intended for children; children are not permitted to use the Sites.  We do not knowingly collect personally identifiable information from children.

privacy

Please read our Privacy Policy, which governs the manner in which we handle personal information.

use of the sites

Incoco owns all copyrights, trademarks, and other forms of intellectual properties on the Sites. Any non-personal use of the materials on the Sites without the prior written permission of Incoco is prohibited.

You agree to comply with all applicable laws and regulations. We reserve the right to investigate a potential violation of these Terms and disclose information to comply with applicable laws.

You may not use the Sites in a manner that could impair our system, interfere with other party's use, or attempt to gain unauthorized access. We may take actions to prevent the violation of this provision and to enforce these terms.

The Sites may require registration and password. You are responsible for maintaining confidentially and all acts or omissions that occur on your account while your password is being used. You must notify us immediately of any unauthorized use your account.

All user generated content must comply with these Terms. Any information sent to Incoco will not be treated as confidential or proprietary, and by submitting such information, you grant Incoco an irrevocable and unrestricted license to use such information for any purpose whatsoever. 

third party sites

No representation is made to the accuracy or completeness of content on any third party websites, or websites that link to or from the Sites. Incoco disclaims all responsibility for the content of any third party sites.  Information you post or provide access to may be publicly displayed on the Sites or elsewhere. Your post on third party sites may be published on our Sites in accordance with the terms of the third party. 

products & services

The products and services available on the Sites are for personal use or informational purposes, related to cosmetic products. Incoco does not provide any medical advice. Medical related questions should be consulted with medical professional. The U.S. FDA does not evaluate any statements or content on the Sites. You should review the ingredients for products and use the products according to their instructions and precautions.

While Incoco attempts to ensure that the content on the Site is complete and current, Incoco does not guarantee that the information contained on the Site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability.

Product availability and pricing might change before we have an opportunity to update our website. Inventory displayed on our website many not accurately represent inventory we actually have in stock at any given time. Product prices are subject to change without notice. Incoco reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, at any time.

disclaimer and limitation of liability

THE SITES ARE PROVIDED "AS-IS" AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITES, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE SITES.

INCOCO DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INCOCO DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THE SITES IS ACCURATE, COMPLETE OR CURRENT. INCOCO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

indemnification

You agree to defend, indemnify and hold harmless Incoco from all claims, including reasonable legal fees, arising out of your use of and access to the Sites; your violation of any of these Terms; or any law or the rights of a third party (including any copyright, property or privacy right. 

international visitors and shipping

No representation is made that products or materials contained on the Sites are compliant with the laws of jurisdictions outside the United States. International visitors are responsible for compliance with all laws outside the United States.

International orders may be subject to import taxes, customs duties and fees levied by your country’s customs. Recipient of the shipment is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. 

purchases and refunds

Your order or refund may not be processed due to suspected unauthorized or illegal activity.  We may cancel any accounts, refuse to ship to certain addresses, or withhold refunds due to suspected unauthorized or illegal activity.

Products or services you purchase or otherwise receive from Incoco may not be sold or resold. Incoco may cancel any order where Incoco believes may result in the violation of these Terms.

Original receipt is required for refunds. Returns and exchanges are not accepted after 30 days of purchases.  For purchases made at Incoco Nail Bar, consult the retailer’s return policy.

copyright

Claims of copyright infringement can be reached at:

Incoco Products, LLC

61 Kuller Road, Clifton, NJ 07011

Email: contact@incoco.com

Fax: (973) 968-7610 

no waiver

The failure of Incoco to insist upon strict adherence to any term of these Terms shall not constitute a waiver of such term, or prevent an enforcement of any other provisions. Any claims relating to use of the Sites or these Terms must be filed within one (1) year after such claim arose, or will be forever barred.

severability

If any provision of this Agreement shall be deemed to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

governing law

All disputes relating to these Terms are governed by the laws of the State of New Jersey.  All disputes arising out of your use of the Sites shall be submitted to the exclusive jurisdiction of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) for binding arbitration. The parties shall share equally in the arbitration costs incurred. Any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.